Global India Express assists passengers with the authorised collection, packing and courier delivery of eligible items that have already been located by the airport. This may include a laptop, bag, document or another personal belonging, subject to airport release procedures and courier restrictions.
This guide explains how the Delhi Airport Lost and Found process works, what documents may be needed for third-party collection and how Global India Express can arrange onward delivery after the item is released.
Understanding Delhi Airport’s Lost and Found Department
Delhi Airport has a dedicated Lost and Found department for items reported or found within the airport premises. The usual process includes:
- Receiving Reports of Lost Items
- Travelers can report their lost items at the airport’s Lost and Found desk or via email.
- Contact numbers for reporting:
- Terminal 3: +91 99580 98651
- Terminal 2: +91 96674 00962
- Terminal 1: +91 96504 95769
- If the item has been lost for more than five days, the main Lost and Found office should be contacted at +91 11-42489617.
- Storage & Retention Policy
- Lost items are stored securely for up to 90 days.
- Perishable, flammable, or restricted items are not retained.
- After 90 days, unclaimed items are either donated, auctioned, or disposed of.
- Collection Process
- Passengers can visit the Lost and Found office in person to claim their item.
- A valid ID proof and detailed description of the lost item are required for verification.

